DOORS parsing error prevents opening of a module

Using DOORS version 9v2 via CITRIX. Has anyone ever experienced a critical error report such as the following when opening a module.

Error while parsing file

'/v6data/a0/50/00/m00015eb1.mod/views/views.ix' at line 1: expecting Index

 

The error report is also accompanied by a DXL Interaction window opening up and reporting the following DXL errors.

-R-E- DXL: <config/baseWindowCallbacks.inc:1534> An unexpected error has occurred: Unexpected Token
Failed to load index : /v6data/a0/50/00/m00015eb1.mod/views
 
-R-F- DXL: <config/baseWindowCallbacks.inc:1534> internal error, please submit a bug report
-R-E- DXL: <config/baseWindowCallbacks.inc:1534> An unexpected error has occurred: Unspecified Failure

 

This is the sequence of events that led to this situation: 

  1. This module was open in exclusive edit mode, with two or three baselines of the module also open.
  2. Received an error message that I was out of memory, and to save and close all applications before proceeding.
  3. DOORS client hung and was forced to use Task Manager to kill the Citrix DOORS session
  4. Restarted DOORS but could not open the module
  5. Initially it looked as though I could not open the module because it was reportedly open by another user session with my ID.
  6. After several attempts, I was not able to open the module because of the errors reported above.

Paul Miller
Melbourne, Australia

 


PMiller - Sun Feb 28 02:59:13 EST 2016

Re: DOORS parsing error prevents opening of a module
Mike.Scharnow - Sun Feb 28 05:17:50 EST 2016

Not direcly with this error message, but I heard of cases where modules have been corrupted. In this case the client seems to have damaged the view index file.

IBM support should be able to help you with repairing the module.

Re: DOORS parsing error prevents opening of a module
PekkaMakinen - Mon Feb 29 01:58:59 EST 2016

Paul, probably you have already seen the IBM Technote How to resolve Rational DOORS "Error while parsing file ..." errors http://www-01.ibm.com/support/docview.wss?uid=swg21442348 ?

So, you could try to replace the corrupted view index with it's backup.

 

 

 

Re: DOORS parsing error prevents opening of a module
PMiller - Mon Feb 29 16:13:27 EST 2016

PekkaMakinen - Mon Feb 29 01:58:59 EST 2016

Paul, probably you have already seen the IBM Technote How to resolve Rational DOORS "Error while parsing file ..." errors http://www-01.ibm.com/support/docview.wss?uid=swg21442348 ?

So, you could try to replace the corrupted view index with it's backup.

 

 

 

Thanks Pekka,

That provided the solution, and I should have known that the restoring the ixb back up file as the ixc current file would work - I'm a bit rusty with DOORS Classic as I have not been working closely with it for a while, but now I'm back to helping projects that are using DOORS.

 

Paul Miller
Melbourne Australia